Upon arrival at Sahara Spa your receptionist will conduct brief consultation to ensure that you receive the treatments best suited to your needs. Please advise the receptionist if you are pregnant or have any health issues.

Preparation
Many of our products contain essential oils which will be most effective if your body is cleansed and showered prior to treatment. for men we recommend shaving prior to having a facial for maximum comfort and benefit to the skin.

What to wear
There is no need to bring any special clothing. A robe and slippers will be provided upon your arrival. Disposable underwear is provided for your treatment if required.

Privacy
Your privacy will be protected at all times. Your therapist will leave you to change in private, and throughout the treatment you will be draped with towels, covering all parts of the body not being treated.

Reservations
Advance booking prior to your intended treatment time is recommended. Please either call 840084 or visit Sahar Spa should you wish to discuss your personalized treatment.

Arrival Time
To make the most of your Spa experience, please arrive at least 15 minutes before your appointment.

Late arrivals
In the event that you are running late, we will endeavour to complete your full treatment, However please note that the treatment may need to be shortened should there be another booking immediately afterwards.

Atmosphere
To preserve the harmony within the spa, kindly turn off your mobile phone

Cancellation
In consideration to other spa guests, as your treatement requires that facilities be reserved, we request a munimum of 12 hours notice if you are unable to keep your appointment. Please call our receptionist who will be happy to reschedule. No shows or cancelations within 12 hours will incur a 100% cancellation fee.

For your comfort
Although we do our best to anticipate your needs, we appreciate that a spa is a very individual experience. Please let your therapist know if there is any way that your treatment or comfort can be enhanced - for example, a firmer or lighter massage pressure, an extra towel, sound or lighting levels, etc. We appreciate your feedback.